Privacy Policy

1. Introduction

Welcome to My Mall Mart Delivery Partner. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding your data.

By using our services, you consent to the collection, storage, and use of your information as described in this policy.

2. Information We Collect

We collect the following types of data:

A. Personal Information

• Name, phone number, email address.
• Profile details, including ID verification documents (if required).
• Payment information for processing transactions.

B. Device and Usage Information

• Device model, IP address, operating system.
• App activity logs for analytics and performance tracking.

C. Location Data

• Precise and Approximate Location (Background and Foreground):
  
  • Required to notify you of nearby orders, optimize delivery routes, and ensure timely service.
  • Used even when the app is closed or not in use, only if you grant explicit permission.
  • Users can manage or revoke location access via device settings.

D. Cookies & Tracking Technologies

• We may use cookies, beacons, and similar technologies for app functionality, security, and analytics.

3. How We Use Your Data

We use the collected information to:
✅ Facilitate order acceptance and delivery coordination.
✅ Provide real-time notifications for new orders based on your location.
✅ Improve app performance, security, and fraud prevention.
✅ Comply with legal obligations and enforce our terms.

4. Background Location Access Policy

Our app requests background location access for essential delivery features:
📍 To match you with the nearest orders based on your current location.
📍 To improve delivery efficiency by optimizing route calculations.
📍 To ensure customer safety and provide real-time tracking updates.

We do NOT collect location data when:
🚫 You are logged out of the app.
🚫 You disable location permissions via your device settings.

🔹 Your Consent Matters: You will be explicitly asked for permission before we collect location data in the background.

5. Data Sharing & Security

🔒 We Do NOT Sell or Rent Your Data.
We only share data with:

• Third-Party Service Providers (e.g., payment processors, mapping services) for core app functions.
• Legal Authorities if required by law.
• Merchants & Customers to complete your delivery transactions.

🚀 Data Security:
We implement encryption, access controls, and secure storage to protect your data.

6. User Rights & Control

🔹 Access & Modify Data: You can update your profile and preferences in the app.
🔹 Manage Location Permissions: You can enable/disable location tracking anytime in your device settings.
🔹 Delete Your Account: You can request account deletion via our support team.

7. Policy Updates

We may update this Privacy Policy periodically. Any changes will be communicated via the app or email. Please review this page regularly.

8. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at:

📧 Email: info@mymallmart.com