Privacy Policy for Reelix Play
Last Updated: June 1, 2026
Privacy Policy
Reelix Play (“we,” “our,” or “us”) operates mobile applications and services developed and published by Reelix Play. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile applications, websites, and related services.
By using our applications, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
Personal Information
Depending on the features of the application, we may collect:
- Full Name
- Email Address
- Phone Number
- Profile Information
- User-generated content
- Customer support communications
Device Information
We may automatically collect:
- Device model and operating system
- Device identifiers
- IP address
- Mobile network information
- App version and usage statistics
- Crash reports and diagnostics
Location Information
If enabled by the user, we may collect:
- Precise location data
- Approximate location data
Location data is collected only when necessary for app functionality and with your permission.
Payment Information
If purchases are made through Google Play Billing or third-party payment providers, payment information is processed securely by those providers. We do not store complete credit card or banking information on our servers.
2. How We Use Your Information
We use collected information to:
- Provide and maintain our services
- Create and manage user accounts
- Process transactions
- Improve application performance
- Personalize user experience
- Provide customer support
- Send service-related notifications
- Detect fraud, abuse, and security issues
- Comply with legal obligations
3. Advertising and Analytics
Our applications may use third-party services including:
- Google Play Services
- Google Analytics for Firebase
- Firebase Crashlytics
- Firebase Authentication
- Google AdMob
- Facebook SDK
- Third-party advertising partners
These services may collect information according to their own privacy policies.
4. Data Sharing and Disclosure
We do not sell users’ personal information.
We may share information with:
- Service providers who assist in operating our services
- Payment processors
- Analytics providers
- Advertising partners
- Government authorities when required by law
- Business partners involved in service delivery
5. Data Security
We implement reasonable technical and organizational security measures to protect your information. However, no method of electronic storage or transmission over the internet is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your information only as long as necessary to:
- Provide services
- Meet legal obligations
- Resolve disputes
- Enforce agreements
When information is no longer required, we securely delete or anonymize it.
7. Children’s Privacy
Our applications are not intended for children under the age of 13 unless specifically stated within the application.
We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will take steps to remove it promptly.
8. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Withdraw consent
- Object to data processing
- Request data portability
To exercise these rights, contact us using the information below.
9. Permissions Used by the Application
Depending on app functionality, the application may request access to:
- Camera
- Microphone
- Storage/Photos
- Contacts
- Location
- Notifications
- Phone State
Permissions are requested only when necessary for application features and can be managed through your device settings.
10. Third-Party Links
Our applications may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties.
11. International Data Transfers
Your information may be transferred to and processed on servers located outside your country of residence. By using our services, you consent to such transfers.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted within the application and/or on our website. Continued use of the application after updates constitutes acceptance of the revised policy.
13. Contact Us
If you have any questions regarding this Privacy Policy, please contact us:
Reelix Play
Email: info@reelixplay.com