Terms and Conditions
Welcome to Bankonite Communications Private Limited (“Company”, “we”, “our”, or “us”). These Terms & Conditions govern your use of our website, software, hosting services, digital platforms, and IT solutions.
By accessing or using our services, you agree to comply with these Terms & Conditions.
1. Services
We provide services including, but not limited to:
- Website Development
- Mobile Application Development
- Software Development
- ERP/CRM Solutions
- Hosting & Server Management
- Cloud Solutions
- SEO & Digital Marketing
- IT Consulting
- UI/UX Design
- API Integration
- Technical Support & Maintenance
We reserve the right to modify, suspend, or discontinue any service at any time.
2. User Responsibilities
You agree:
- To provide accurate and complete information
- Not to misuse our systems, servers, or services
- Not to engage in illegal, harmful, or fraudulent activities
- Not to upload malicious software, spam, or unauthorized content
- To maintain confidentiality of login credentials
The client is solely responsible for all activities performed using their account or services.
3. Project Scope & Timelines
- Project delivery timelines are estimates and may vary depending on project complexity, revisions, approvals, or technical requirements.
- Additional changes or features outside the agreed scope may involve additional charges.
- Delays caused by the client may extend delivery schedules.
4. Payments
- All payments must be made according to agreed invoice terms.
- Delayed or incomplete payments may result in suspension of services.
- Applicable taxes and transaction charges shall be borne by the client.
5. Hosting & Server Usage
Clients shall not use our hosting or server infrastructure for:
- Illegal activities
- Spam or phishing
- Malware distribution
- Hacking attempts
- Copyright infringement
- Adult or prohibited content
- Excessive resource usage affecting server stability
We reserve the right to suspend any account violating these conditions.
6. Downtime & Maintenance
- Hosting and server services may occasionally experience scheduled maintenance or technical interruptions.
- We do not guarantee uninterrupted or error-free services at all times.
- Minor downtime, maintenance windows, or third-party outages may occur without prior notice.
7. Technical Support
- Technical support shall be provided according to the selected service plan.
- Support response times may vary depending on issue complexity.
- Third-party plugins, themes, software, or integrations may have limited support coverage.
8. Intellectual Property
- All company branding, software, graphics, content, source code, and materials remain the intellectual property of Bankonite Communications Private Limited unless otherwise agreed in writing.
- Unauthorized copying, resale, modification, or distribution is prohibited.
9. Client Content & Data
Clients retain ownership of their uploaded content and data.
However:
- The client is solely responsible for content legality and permissions.
- We are not responsible for data loss, corruption, hacking, accidental deletion, or unauthorized access.
- Clients are advised to maintain independent backups of their data.
10. Third-Party Services
Our services may involve third-party providers such as:
- Domain registrars
- Hosting infrastructure providers
- Payment gateways
- Cloud platforms
- External APIs
We are not responsible for outages, delays, or policy changes from third-party providers.
11. Confidentiality
Both parties agree to maintain confidentiality regarding:
- Business information
- Technical information
- Login credentials
- Client data
- Proprietary systems and software
12. Limitation of Liability
Bankonite Communications Private Limited shall not be liable for:
- Business interruption
- Profit or revenue loss
- Data loss
- Indirect or consequential damages
- Cyber-attacks or hacking incidents
- Third-party failures
- Delays caused by force majeure events
Use of services shall be at the client’s own risk.
13. Suspension & Termination
We reserve the right to suspend or terminate services without prior notice if:
- Terms are violated
- Illegal activity is detected
- Payment obligations are not fulfilled
- User activities affect system or server stability
14. Modifications to Terms
We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of services after updates constitutes acceptance of revised terms.
15. Governing Law
These Terms & Conditions shall be governed under the laws of India. Any disputes shall be subject to the jurisdiction of competent courts in Rajasthan, India.
16. Contact Information
For legal, technical, or billing inquiries:
Bankonite Communications Private Limited
Email: support@bankonites.com
Address: 66, Math Madri Road No. 1, Udaipur, Rajasthan 313001, India
Website: www.bankonites.com